Customer Satisfaction Guarantee

Real Christmas Tree Satisfaction Guarantee | Melbourne’s Premium Christmas Trees

Our Real Christmas Tree Guarantee

At Aussie Real Christmas Tree Melbourne, we take pride in delivering the perfect real Christmas tree for your holiday season. We stand behind the quality of every fresh Christmas tree we deliver:

  • If you’re not completely satisfied with your real Christmas tree upon delivery, simply let us know immediately
  • We’ll arrange a replacement fresh Christmas tree for next-day delivery
  • No questions asked – your perfect Christmas tree experience is our priority

Real Christmas Tree Returns & Exchanges Made Simple

We keep our real Christmas tree return process straightforward and hassle-free:

  1. Contact us within 48 hours of your Christmas tree delivery if you’re not satisfied
  2. Send us a quick email with your order number and a photo of your real Christmas tree
  3. We’ll arrange a free collection and replacement tree at your convenience
  4. Once approved, refunds are promptly processed to your original payment method
  5. We’ll confirm your refund via email

Fresh Christmas Tree Exchange Options

  • We prioritize quick Christmas tree replacements based on available stock
  • Free collection service provided for all Melbourne real Christmas tree orders
  • Our experienced Christmas tree team will guide you through the process

Your satisfaction with your real Christmas tree is the heart of our business. We’re here to help make your Melbourne Christmas special and stress-free. Have questions about our real Christmas trees? Don’t hesitate to reach out – we’re always happy to help create your perfect Christmas experience!

Aussie Real Christmas Tree Melbourne – Delivering premium real Christmas trees across Melbourne for your perfect holiday celebration.


Delivery Information

  • Delivery Area: We deliver exclusively within Melbourne using our own delivery team
  • Tree Protection: All trees are freshly harvested daily and carefully netted for protection during transport
  • Address Accuracy: Please verify your delivery address carefully, especially when using Apple Pay or Google Pay autofill
  • Important: We cannot deliver to PO Boxes or certain postcodes